What the People Want – the GOP and Voter’s Experience with Campaign Websites
Investigating the Voter Experience with Republican Candidate Websites One year from today voters will hit the polls to elect our next president. While the GOP field is still undecided, we wanted to...
View ArticleSecrets of Creating a Remarkable Customer Experience
Today I spoke with a group of entrepreneurs about creating a remarkable customer experience. We all know about companies who are celebrated for having remarkable customer experiences. Companies like...
View ArticleUX Tips: UX Maturity Model
Lately, I’ve been considering the future of UX. Recruiters often reach out to me looking for candidates for job opportunities they have open. I’m often stunned by the breadth of expertise UX applicants...
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